2473S Manual

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OutletLinc™ - INSTEON® Remote Control Outlet
(Model: 2473S)

TABLE OF CONTENTS Hide All

ABOUT OUTLETLINC

What is INSTEON?
Key OutletLinc Features
What's Included with OutletLinc

HOW TO INSTALL OUTLETLINC

Tools You Will Need
Preparing to Install OutletLinc
Installing OutletLinc
Important Note About INSTEON Network; 2-Phase vs. 3-Phase Installation

HOW TO SET UP OUTLETLINC TO BE REMOTELY CONTROLLED BY AN INSTEON CONTROLLER

Linking an INSTEON Controller to OutletLinc
Unlinking OutletLinc from an INSTEON Controller

HOW TO CREATE AN INSTEON SCENE

Creating an INSTEON Scene

ADVANCED FEATURES OF OutletLinc

Multi-Linking and Multi-Unlinking
Non-Volatile Memory
Resetting OutletLinc to Its Factory Default Settings
Enabling / Disabling Load Sensing on OutletLinc

X10 PROGRAMMING OPTIONS

Setting the X10 Primary Address
Removing the X10 Primary Address
About X10 Scene Address Programming
Remotely Setting an X10 Scene Address
Remotely Removing an X10 Scene Address

ABOUT INSTEON

Understanding Why an INSTEON Network Is Reliable
Further Enhancing Reliability
Using Dual-Band INSTEON Products to Upgrade Your INSTEON Network
Abotu INSTEON and X10

TROUBLESHOOTING

Troubleshooting OutletLinc

SPECIFICATIONS

OutletLinc Specifications
Certifications
Limited Warranty


What is INSTEON?

Since its inception in 2005, INSTEON® has become the best-selling wireless home-control networking technology, offering more reliability and flexibility than any other home management system on the market. Developed by SmartLabs®, INSTEON technology relies on its dual-mesh network to send signals both through the air (RF, or radio frequency) and over the existing electrical wires (power line) in the home.

Reliable
With every INSTEON device being a repeater (see how this works), the signal gets stronger with every INSTEON device you add to your home, giving you unsurpassed reliability. In addition, each INSTEON message contains error detection, so lights turning on accidentally will virtually never happen.

Fast
Other home automation networks have a noticeable delay when turning on a light or activating an appliance. INSTEON messages get through in less than 0.05 seconds - faster than the human eye can detect, so there are not visible delays. Activate an INSTEON switch and the lights turn on instantly.

X10 Ready
If you've already started putting together an X10 home control network, INSTEON's backward compatibility with X10 devices provides a painless upgrade path to an INSTEON network for the ultimate home automation system. Get the reliability and speed you need without scrapping your existing X10 network.

Affordable
While other home automation systems extend into the thousands of dollars to install and implement, a complete INSTEON system costs a fraction of its competitors. INSTEON can be integrated into any number of products easily and at a very low cost, so it will impact your life a whole lot more than it will impact your wallet.

Common Applications:

  • Scene and remote control lighting
  • Security alarm interfaces and sensors
  • Home sensors (e.g., water, humidity, temperature)
  • Access control (e.g., door locks)
  • Heating and cooling (HVAC) control and management
  • Audio-video control
  • Appliance management
  • Energy savings

How INSTEON Works

What makes INSTEON the most reliable home automation network is its dual-mesh network. INSTEON devices use both radio frequency signals and the home's existing wiring to talk to each other. Every message is confirmed as it is received, and if any errors are detected, the message is automatically resent.

Unlike all other mesh networks, INSTEON's mesh netowrk has every INSTEON device acting as a repeater -- receiving and sending every message to all other devices in the network. So instead of stressing the network by adding more INSTEON devices, you actually strengthen it (see how this works). Other mesh networks use router tables, and only those products involved in routing the signal act as repeaters - resulting in a less reliable network.

No central controller or networking setup is required. Once your module is installed, just use a series of button presses or taps to Link your devices together. INSTEON devices can act as a Controller, Responder or both!

Most importantly, INSTEON networks are extremely secure. Each INSTEON device is assigned a unique INSTEON ID, so unless neighbors or would-be hackers have access to your particular device's INSTEON ID, they won't be able to control your home, even if they are using similar products.

Technology Comparison

  • INSTEON: Moderately priced, highly reliable dual-mesh RF & power line technology
  • UPB: Expensive single-band technology
  • X10: Inexpensive but lacks the robustness, flexibility and reliability required by home-control applications
  • ZigBee & Z-Wave: Single-band (RF-only) wireless networks that require a network controller

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Key OutletLinc Features

Congratulations on purchasing the OutletLinc. With its built-in elegant look, smooth touch, and unobtrusive aspect, you can not only control the device that you plug directly into it, but you can add remote control from all kinds of INSTEON and X10 devices in your home.
Image:Outletlinc wiki small (2).jpg

Key OutletLinc Features

  • Clean in-wall design blends in anywhere in your home
  • Set button also doubles as an On/Off button for added convenience
  • Built-in relay allows you to connect devices of any type
  • Top outlet is INSTEON controlled, bottom outlet is always on
  • Available in white, ivory, almond and black

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What's Included with OutletLinc

Image:2473WI.jpg
  • INSTEON OutletLinc
  • 3 wire nuts
  • Quick-Start Guide

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Tools You Will Need

  • A flathead screwdriver to remove the faceplate from the switch junction box
  • A Phillips screwdriver for the screws that hold the INSTEON device in its junction box
  • A wire cutter and stripper if the switch you are replacing requires you to cut the wires to remove them
  • A small Phillips screwdriver if you will be changing the color of the trim frame and paddle


A Helpful Tool – Voltmeter or Voltage Tester

During the installation of INSTEON devices, it may be necessary to identify the wires inside the junction box. Knowing for sure which wire is the LINE (sometimes called HOT) can reduce the guesswork when installing a single switch, and it is absolutely necessary when working with multi-way lighting circuits. A voltmeter is ideal for this application. Many of the digital models can also read current so you can measure how much power is being drawn by the switch’s load.

A simpler measurement tool, available at most home improvement centers, is a voltage sensor. This device, often costing less than $20, can sense voltage when placed near a wire. The tip of the voltage sensor can tell if voltage is on the wire without touching the bare copper conductor or breaking the insulation. When using these tools, be certain to read and understand the safety instructions. Often when these tools are used, the power to the circuit will need to be turned on. When working around live electrical wires, take your time and concentrate on the task.

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Preparing to Install OutletLinc

CAUTION!

Read and understand these instructions before installing, and retain them for future reference.

OutletLinc is intended for installation in accordance with the National Electric Code and local regulations in the United States, or the Canadian Electrical Code and local regulations in Canada. Use indoors only. OutletLinc is not designed nor approved for use on power lines other than 120V 60Hz, single phase. Attempting to use OutletLinc on non-approved power lines may have hazardous consequences.


Prior to installing OutletLinc, please review the entire installation procedure, and take the following precautions:

  • OutletLinc may feel warm during operation. The amount of heat generated is within approved limits and poses no hazards. To minimize heat buildup, ensure that the area surrounding the rear of OutletLinc has adequate ventilation by clearing away excess insulation.
  • For use indoors or in a properly insulated and weatherproof electrical box only
  • Be sure that you have turned off the circuit breaker or removed the fuse for the circuit you are installing OutletLinc in. Installing OutletLinc with the power on will expose you to dangerous voltages.
  • OutletLinc requires a small amount of power to operate, which it receives from a connection to the NEUTRAL electrical wire (usually white). If you are replacing a standard mechanical switch with OutletLinc, the switch you are replacing will not normally have a connection to the NEUTRAL wire. However, most junction boxes will contain a NEUTRAL wire that you can connect OutletLinc to. If your junction box does not contain a NEUTRAL wire, please call Smarthome Tech Support at 1-800-SMARTHOME (800-762-7846) or consult an electrician.
  • Connect only copper or copper-clad wire to OutletLinc
  • Each INSTEON device is assigned a unique INSTEON ID, which is printed on a label on the front of the module. It is recommended that you prepare a list of all the INSTEON modules you are installing, including their INSTEON ID and their location (e.g. 01.F7.G5, Mike’s Bedroom light). It is only necessary to know the INSTEON ID if you will be using optional automation software (such as SmartLabs HouseLinc) to program and control your devices. However, it will be helpful to have a list of your devices, should you choose to use automation software later. Creating a list prior to installation will prevent you from needing to re-open all the junction boxes and fixtures to determine the INSTEON IDs later.


IMPORTANT!

If you are not knowledgeable about and comfortable with electrical circuitry, you should have a qualified electrician install OutletLinc for you. If you have any questions, please consult an electrician or call:

Smarthome Tech Support

1-800-SMARTHOME

(800-762-7846)

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Installing OutletLinc

  1. Disconnect the power at the circuit breaker panel
 Image:Poweroff.jpg
  1. Remove the existing outlet and trim plate
Image:Removeoutletlinc.jpg
  1. Twist together the OutletLinc bare copper GROUND wire to GROUND, with the included wire nut
Image:2473ground.jpg
  1. Twist together the OutletLinc white wire to NEUTRAL (usually white), with the included wire nut
Image:2473Nuetral.jpg
  1. Twist together the OutletLinc black wire to LINE, with the included wire nut
Image:2473Hot.jpg
  1. Carefully install OutletLinc into the electrical box and replace the trim plate
Image:2473Install.jpg
  1. Enable power to the switch from the circuit breaker or fuse panel
Image:Poweron.jpg
  1. Confirm that the LED is on and tap the button a few times
    OutletLinc will click each time you turn it on and off
Image:2473bp.jpg


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                  Important Note About INSTEON Network; 2-Phase vs. 3-Phase Installation

                  For the best INSTEON network performance, be sure you have properly installed at least two Access Points or other dual-band products. INSTEON has only officially been tested in a 2-(split single-) phase residential environment, but has been known to work in many 3-phase systems, where three dual-band products are used (on each phase). However, due to the potential complexity of its troubleshooting, Smarthome Tech Support is unable to support INSTEON in 3-phase environments.

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                  Linking an INSTEON Controller to OutletLinc

                  To use OutletLinc as an INSTEON Responder, follow these steps to Link OutletLinc and an INSTEON Controller device together. Refer to your Controller's Owner's Manual for detailed instructions on how to properly install and Link it to OutletLinc.

                  The following will work for the most common INSTEON devices:

                  1. Set your Controller to Linking Mode. (For most Controllers, you just press an On or Scene button for 10 seconds, or the Set button for 3 seconds.)
                    You will have 4 minutes to complete the next step before Linking Mode automatically times out.

                  2. Press & hold the OutletLinc button for about 3 seconds, then release
                    The OutletLinc LED will flash

                  3. Test that Linking was successful by pressing the On/Off buttons you just Linked on your Controller


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                  Unlinking OutletLinc from an INSTEON Controller

                  If you are no longer going to use an OutletLinc that has been previously Linked to an INSTEON Controller, it is very important that you Unlink it. Otherwise, the Controller will retry any commands intended for the unused OutletLinc, thus slowing down your system. Refer to your Controller's Owner's Manual for more detailed instructions.

                  The following will work for the most common INSTEON devices:

                  1. Set your INSTEON Controller to Linking Mode. (For most Controllers, you just press & hold an Off or Scene button for 10 seconds twice, or the Set button for 3 seconds twice.)
                    You will have 4 minutes to complete the next step before Unlinking Mode automatically times out.

                  2. Press & hold the OutletLinc button for about 3 seconds, then release
                    The OutletLinc LED will flash, then go solid

                  3. Test that OutletLinc no longer responds by pressing the On/Off buttons on the Controller you just Unlinked


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                  Creating an INSTEON Scene

                  INSTEON scenes let you activate dramatic lighting moods with the press of just one button. For example, you can set all your lights in a scene to dim to 50%, or turn certain lights on while turning others off, all with one tap on a Controller.

                  INSTEON scenes are very easy to set up - just Link more than one INSTEON Responder to the same On/Off or Scene button pair on an INSTEON Controller. Then, when you press any of the Linked buttons on the Controller, all of the INSTEON devices Linked in the scene will respond as a group.

                  To set up an INSTEON scene, you can individually Link each device to your Controller (see your device's Owner's Manual for instructions on how to Link the device to a Controller). Or, save time and create multiple Links by Multi-Linking.

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                  Multi-Linking and Multi-Unlinking

                  Multi-Linking

                  Multi-Linking Mode allows you to Link multiple INSTEON devices to a single Controller, one after the other. Once in Multi-Linking Mode, you can Link any number of Responders without having to press & hold the Controller's On button for 10 seconds for each Responder. Using Multi-Linking Mode is the fastest way to create an INSTEON scene.

                  The following will work for the most common INSTEON devices:

                  1. At the Controller, press & hold the desired On or Scene button for about 10 seconds

                  2. Tap the same On or Scene button again
                    Multi-Linking Mode will automatically time out after 4 minutes of inactivity.

                  3. For each of the Responders you wish to control, set the light to the state you wish to activate from the Controller (turn it on if you wish it to be on, or off if you wish it to be off when the Controller activates the scene)
                    • If the Responder is a multi-scene device (e.g., KeypadLinc), tap the Scene button to illuminate the LED. (If you wish the Responder's scene to turn off, tap the Scene button again to turn the LED off, then proceed to the next step.)

                  4. One at a time, press & hold each of the Responder's Set buttons for about 5 seconds

                  5. After you have Linked all the desired Responders, tap the Controller's Set button to exit Multi-Linking Mode

                  6. Test that your INSTEON scene is working by pressing the On/Off buttons on the Controller you just Linked

                  Multi-Unlinking

                  Multi-Unlinking Mode can be used to quickly remove devices from an INSTEON scene. You may remove as many of the Linked Responders from the scene as you would like.

                  The following will work for the most common INSTEON devices:

                  1. At the Controller, press & hold the Off or Scene button you wish to Unlink for about 10 seconds

                  2. Press & hold the same button on the Controller for another 10 seconds

                  3. Tap the same button

                    You will have 4 minutes of inactivity before Multi-Unlinking Mode automatically times out.

                  4. For each of the Responders you wish to Unlink:
                    • If the Responder is a multi-scene device (e.g., KeypadLinc), tap the Scene button you wish to Unlink
                    • Press & hold the Responder's Set button for about 5 seconds

                  5. After you have Unlinked the desired Responders, tap the Controller's Set button to exit Multi-Unlinking Mode

                  6. Test that you have removed the desired devices from the INSTEON scene by pressing the On/Off buttons on the Controller you just Unlinked


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                  Non-Volatile Memory

                  Non-volatile memory is a memory chip that can retain settings or data without any power whatsoever. An example of non-volatile memory is flash memory.

                  INSTEON devices saves all settings, such as Links to other INSTEON devices or X10 Address settings, with non-volatile memory. Because settings are saved in this non-volatile memory, they will not be lost in the event of a power failure.

                  Additionally, in the event of a power loss, the INSTEON device will return the controlled item to its last-known powered state once power is restored.

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                  Resetting OutletLinc to Its Factory Default Settings

                  The factory reset procedure will clear the OutletLinc memory and restore its factory default settings. This procedure will clear OutletLinc of all INSTEON Links, and any programmed X10 Primary Addresses or X10 Scene Addresses.
                  1. Before resetting an OutletLinc that has been Linked to an INSTEON Controller, be sure to Unlink it from the Controller first. See Unlinking OutletLinc from an INSTEON Controller.

                  2. Turn OutletLinc on, either remotely or using the local button. Use a lamp plugged into the controlled outlet to verify OutletLinc is on.

                  3. Press & hold the OutletLinc button until the LED begins to blink, then release the button

                  4. Wait 3 seconds, then tap the button 5 times quickly

                  5. Press & hold the button for 5 seconds
                    The OutletLinc LED and the controlled receptacle will turn off

                    Factory reset is complete. OutletLinc is now reset to all the default settings and is ready for fresh programming and use.


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                  Enabling / Disabling Load Sensing on OutletLinc

                  Load Sensing allows you to manually turn on the lamp or appliance you plugged into OutletLinc by using the switch on the lamp or appliance itself, without sending a command from an INSTEON or X10 controller. When the controlled lamp or appliance is in the off state (with Load Sensing enabled), OutletLinc will "sense" that you are trying to turn on your lamp or appliance with its built-in switch. When OutletLinc "senses" this, it will turn on the controlled lamp or appliance automatically.

                  CAUTION: With Load Sensing enabled, some devices have been known to turn on OutletLinc after you have turned it off. Please use this feature with caution.

                  By default, Load Sensing is disabled on OutletLinc.

                  Enable Load Sensing

                  1. Press & hold the Set button on OutletLinc for about 3 seconds
                    The OutletLinc LED will begin blinking

                  2. Triple-tap the Set button on OutletLinc
                    The OutletLinc LED will stop blinking and turn on solid

                  Disable Load Sensing

                  1. Press & hold the Set button on OutletLinc
                    The OutletLinc LED will begin blinking

                  2. Double-tap the Set button on OutletLinc
                    The OutletLinc LED will stop blinking and turn on solid

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                  Setting the X10 Primary Address

                  Most INSTEON devices are X10 ready, meaning that they can respond to X10 commands from any X10 Controller. However, to operate an INSTEON device in X10 mode, you must first set up an X10 Primary Address. As it ships from the factory, or after a factory reset procedure, INSTEON devices will have no X10 Primary Address set up.


                  You must do this before your INSTEON device will respond to X10 commands. You can use any of the 256 possible X10 addresses for the X10 Primary Address.

                  1. Set your INSTEON device to Linking Mode. (For most devices, you just press & hold an On or Scene button for 10 seconds, or a Set button for 3 seconds.)
                    The device's LED will begin blinking and the controlled light will flash
                    You will have 4 minutes to complete the next step before Linking Mode automatically times out.

                  2. Using an X10 Controller, send the X10 Primary Address you want to assign, followed by the ON command three times.
                    For example, to assign the address A1, you would send "A1 ON A1 ON A1 ON".

                    Once the INSTEON device has received the sequence three times, it will exit Linking Mode.


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                  Removing the X10 Primary Address

                  If you are no longer going to control an INSTEON device with an X10 Address, it is very important that you Unlink it, because otherwise the INSTEON device will respond to the X10 command and may cause the unit to turn on by itself.

                  1. Set your INSTEON device to Unlinking Mode. (For most Controllers you press & hold an On or Scene button for 10 seconds twice or a Set button for 3 seconds twice.)
                    The device's LED will begin blinking and the controlled light will flash for each 10 second interval
                    You will have 4 minutes to complete the next step before Unlinking Mode automatically times out.

                  2. Using an X10 Controller, send any X10 Address three times. It does not matter what the X10 Address is, as long as it is the same one each time.

                    Once the INSTEON device has received the Address three times, it will exit Unlinking Mode.


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                  About X10 Scene Address Programming

                  This INSTEON device can be a member of up to 255 X10 scenes. An X10 Scene Address is just another X10 address like the X10 Primary Address . When an X10 ON command is sent to an X10 Scene Address, every X10 scene-enabled device with that X10 Scene Address will turn on to its independent On-Level at its independent Ramp Rate (if a dimmable device). Sending an X10 OFF command to an X10 Scene Address will turn off all devices that are members of that X10 scene, each at its independent Ramp Rate. X10 scene-enabled devices will react to DIM and BRIGHT commands after the X10 Scene Address is sent (if the device is a dimmer). However, they will ignore ALL ON and ALL OFF commands for the X10 Scene Address.

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                  Remotely Setting an X10 Scene Address

                  1. Using an X10 Controller, send the CLEAR Sequence:
                  O16 N16 M16 P16 M16


                  1. Set the X10 Scene Address state by setting the INSTEON device on/off and, if a dimmer, On-Level and Ramp Rate. If you skip this step, the current state will be used.

                  2. Send the following X10 Address sequence:
                  M16 N16 O16 P16


                  1. Send the desired X10 Scene Address (house code and unit code) to lock in the new On-Level and X10 Scene Address

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                  Remotely Removing an X10 Scene Address

                  1. Using an X10 Controller, send the CLEAR Sequence:
                  O16 N16 M16 P16 M16


                  1. Send the INSTEON device's X10 Primary Address (house code and unit code)

                  2. Send an X10 ON or OFF command

                  3. Send the following X10 Address sequence:
                  O16 P16 M16 N16


                  1. Send the X10 Scene Address (house code and unit code) that is to be removed
                    The INSTEON device will flash its LED and the controlled light


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                  Understanding Why an INSTEON Network Is Reliable

                  INSTEON messages travel throughout the home via power line on the existing house wiring, or wirelessly via RF using Access Points or other dual-band products. As the messages make their way to the INSTEON devices being controlled, they are picked up and retransmitted by all other INSTEON devices along the way. This method of communicating, called a mesh network, is very reliable because each additional INSTEON device helps to support the overall network.

                  To further ensure reliability, every INSTEON device confirms that it has received a command. If an INSTEON Controller does not receive this confirmation, it will automatically retransmit the command up to five times.

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                  Further Enhancing Reliability

                  As signals travel via the power line or RF throughout the home, they naturally become weaker the farther they travel. The best way to overcome signals getting weaker is to increase the coverage of the mesh network by introducing more INSTEON devices.

                  It is possible that some audio-video products, computers, power strips or other electrical equipment may attenuate INSTEON signals on the power line. You can temporarily unplug suspected devices to test whether the INSTEON signal improves. If it does, then you can plug in filters available from SmartLabs that will permanently fix the problem.

                  Image:1626.JPG

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                  Using Dual-Band INSTEON Products to Upgrade Your INSTEON Network

                  Dual-band INSTEON products, such as Access Points, are ideal for improving signal strength and network coverage throughout your home. Dual-band products simultaneously transmit INSTEON signals to both power phases in your home (RF and power line). Without a reliable method for coupling opposite power phases some parts of your home may receive signals intermittently. With at least one dual-band product plugged into one of the power phases, and at least one more plugged into the opposite power phase, INSTEON signals will be strong everywhere in your home.

                  Dual-band products also translate RF signals into power line signals, allowing communication between RF-only and power line-only INSTEON devices. While only one properly installed dual-band product is needed to translate signals between the two phases, it is recommended to have at least two dual-band products for the best INSTEON network performance.

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                  About INSTEON and X10

                  Possible BoosterLinc Interference with INSTEON

                  If you have installed older SmartLabs Plug-In BoosterLinc™ X10 Signal Boosters or certain other BoosterLinc-enabled products, the older BoosterLinc technology may interfere with INSTEON communications. Plug-In BoosterLinc X10 Signal Boosters, SmartLabs (#4827) shipped after February 1, 2005, with V3.0 or later firmware, are fully compatible with INSTEON.

                  The following Plug-In BoosterLinc X10 Signal Boosters use older firmware that may cause interference with INSTEON:

                  • White BoosterLinc X10 Signal Boosters (#4827) shipped before February 1, 2005, with V2.5 or earlier firmware
                  • All Gray BoosterLinc X10 Signal Boosters (#4827)

                  Try unplugging the older BoosterLinc X10 Signal Boosters to see if this helps with INSTEON interference, If it does, please call Smarthome Tech Support at 800-762-7846 for help with replacing your older BoosterLinc X10 Signal Boosters with newer INSTEON-compatible ones.

                  The following pre-INSTEON SmartLabs products have BoosterLinc technology that you can turn on or turn off when you set the X10 Address for the product. If turned on, the BoosterLinc technology may interfere with INSTEON.

                  Image:Kpl.JPG KeypadLinc™ 6-Button with Integrated Dimmer (#12073W, #12073WB and #12073WW)
                  Image:SWL.JPG SwitchLinc™ Relay 2-Way (#23883 and #23883T)
                  Image:TLD.JPG ToggleLinc™ 2-Way Dimmer (#23890) and Switch (#23893)
                  Note

                  To disable BoosterLinc X10 Signal Amplification on these products:

                  1. Press & hold the Set button
                  2. Send the X10 Primary Address
                  3. Send an X10 OFF command

                  You can send an X10 ON command in Step 3 to re-enable the BoosterLinc feature.



                  If you have any of these products and the BoosterLinc feature is turned on, please consult your Owner's Manual or call Smarthome Tech support at 800-762-7846 for help with turning it off.
                  You may then wish to install newer INSTEON BoosterLinc X10 Signal Boosters, which Smarthome Tech Support can help you with.

                  How INSTEON Effects X10

                  If your existing X10 devices seem to be working less reliably after installing INSTEON devices, remember that INSTEON devices can absorb X10 signals just as X10 devices do, and that INSTEON devices do not repeat X10 signals. Installing INSTEON-compatible BoosterLinc X10 Signal Boosters (#4827), or a SignaLinc™ Plug-In Coupler-Repeater (#4826), can increase X10 signal levels.
                  Please call Smarthome Tech Support at 800-762-7846 if you have any questions or would like more help.

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                  Troubleshooting OutletLinc

                  Problem
                  Possible Cause
                  Solution
                  The OutletLinc LED will not turn on, and OutletLinc won't respond to INSTEON Controllers. OutletLinc is not getting power. Make sure the circuit breaker is turned on.
                  Check junction box wires to ensure all connections are tight and no bare wire are exposed.
                  OutletLinc turns on, but will not turn off using a remote Controller. The OutletLinc Load is producing electrical noise that is interfering with reception of power line signal. Install a power line noise filter such as part number#1626-10, by plugging the device into the bottom of the FilterLinc, and then plugging the FilterLinc into the OutletLinc controlled outlet.
                  As all INSTEON devices are repeaters of the INSTEON signal, install additional INSTEON devices to boost the INSTEON signal.
                  If the OutletLinc was given an X10 Address, increase the X10 signal strength with an INSTEON-compatible X10 booster (4827) to overcome the power line noise.
                  OutletLinc is not receiving signals from INSTEON or X10 Controllers. OutletLinc and the Controller are on opposite power line phases. Make sure two Access Points are properly installed to bridge the 2 power line phases for INSTEON. If you are using in an X10 environment you will need an X10 coupler repeater, such as part number 4823.
                  The Controller is plugged into a power strip. Some high-end power strips have built in filters, so plug the Controller directly into a wall outlet for best functionality.
                  Other devices are loading down the signal. There are many devices in most homes, which interfere with the X10 signal, preventing it from getting to its destination. Some have circuits which eliminate noise (conditioners). These circuits absorb the X10 signal, making it weaker throughout the house. Other devices put noise on the power line making it difficult for the X10 signal to be heard. Click here for a list of such devices
                  OutletLinc is not Linking to or working with an INSTEON Controller or device. The INSTEON signal may be too weak. Add new INSTEON devices or move around existing INSTEON devices. All INSTEON devices act as INSTEON network repeaters.
                  Make sure you are not experiencing interference with older X10 BoosterLinc technology. Upgrade to INSTEON-compatible BoosterLinc modules.
                  OutletLinc doesn't always respond to an INSTEON Controller. The INSTEON Controller may have been reset without first Unlinking OutletLinc from it. Try re-Linking OutletLinc to your Controller. SeeLinking an INSTEON Controller to OutletLinc.
                  OutletLinc turned on by itself. Another Controller, a timer, or stray X10 signals triggered OutletLinc. Check scene membership and remove any unwanted Links from OutletLinc. See Unlinking OutletLinc from an INSTEON Controller.
                  Install a power line signal blocker in your home to keep X10 signals from neighboring homes from interfering. Consider not using OutletLinc in X10 mode.
                  If the above doesn't work, perform a factory reset. See Resetting OutletLinc to Its Factory Default Settings.
                  OutletLinc doesn't respond to X10 Address A1 after installation. Unlike previous X10-only products, OutletLinc does not have an X10 Primary Address set up at the factory. Set up an X10 Primary Address. See Setting the X10 Primary Address.
                  I'm having difficulty performing advanced X10 programming. The X10 MNOP house and unit codes were sent in the wrong order. Don't hold down the buttons on your X10 Controller too long, to avoid duplicate codes being sent.
                  OutletLinc is locked up. A surge or excessive noise on the power line may have glitched it. Perform a factory reset. See Resetting OutletLinc to Its Factory Default Settings.
                  The LEDs controlled by OutletLinc do not turn off completely when I send on OFF command. You are using a low-wattage LED. Since LEDs don't take a lot of power, the trickle-charge that runs through OutletLinc may be enough to power the bulb. Add to the Load with more LEDs or higher wattage bulbs - generally higher than a 5 watt Load.
                  My Controller can turn off OutletLinc, but OutletLinc does not turn on when I send an ON command from my Controller. OutletLinc may be Linked at its off state. Re-Link OutletLinc to your Controller, while the light is on. See Linking at Off.


                  If you have tried these solutions, reviewed this Owner's Manual, and still cannot resolve an issue you are having with OutletLinc, please:

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                  OutletLinc Specifications

                  See OutletLinc - INSTEON Remote Control Outlet Specifications on Smarthome.com

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                  Certifications

                  This product has been thoroughly tested by ITS ETL SEMKO, a nationally recognized independent third-party testing laboratory. The North American ETL Listed mark signifies that the product has been tested to and has met the requirements of a widely recognized consensus of U.S and Canadian product safety standards, that the manufacturing site has been audited, and that the manufacturer has agreed to a program of quarterly factory follow-up inspections to verify continued conformance.
                  Image:ETL.JPG

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                  Limited Warranty


                  Seller warrants to the original consumer purchaser of this product that, for a period of two years from the date of purchase, this product will be free from defects in material and workmanship and will perform in substantial conformity to the description of the product in this Owner's Manual. This warranty shall not apply to defects or errors caused by misuse or neglect. If the product is found to be defective in material or workmanship, or if the product does not perform as warranted above during the warranty period, Seller will either repair it, replace it or refund the purchase price, at its option, upon receipt of the product at the address below, postage prepaid, with proof of the date of purchase and an explanation of the defect or error. The repair, replacement, or refund that is provided for above shall be the full extent of Seller’s liability with respect to this product. For repair or replacement during the warranty period, call SmartLabs customer service to receive a RA # (return authorization number), properly package the product (with the RA# clearly printed on the outside of the package) and send the product, along with all other required materials, to:

                  SmartLabs, Inc

                  ATTN: Receiving Dept.
                  16542 Millikan Ave.
                  Irvine, CA 92606-5027

                  Limitations

                  The above warranty is in lieu of and seller disclaims all other warranties, whether oral or written, express or implied, including and warranty or merchantability or fitness for a particular purpose. Any implied warranty, including any warranty of merchantability or fitness for a particular purpose, which may not be disclaimed or supplanted as provided above shall be limited to the one-year period of the express warranty above. No other representation or claim of any nature by any person shall be binding upon seller or modify the terms of the above warranty and disclaimer. In no event shall seller be liable for special, incidental, consequential, or other damages resulting from the possession or use of this product, including without limitation damage to property and, to the extent permitted by law, personal injury, even if seller knew or should have known of the possibility of such damages. Some states do not allow limitations on how long an implied warranty lasts and / or the exclusion or limitation of damages, in which case the above limitations and / or exclusions may not apply to you. You may also have other legal rights that may vary from state to state.

                  INSTEON Technology Patent

                  U.S. Patent No. 7,345,998, International patents pending

                  Trademark

                  INSTEON, ICON, Plug-n-Tap, ApplianceLinc, BoosterLinc, ControLinc, FilterLinc, HouseLinc, In-LineLinc, I/O Linc, IRLinc, KeypadLinc, LampLinc, OutletLinc, PowerLinc, ProbeLinc, RemoteLinc, SignaLinc, SmartLinc, SocketLinc, SwitchLinc, TempLinc, TesterLinc, TimerLinc, ToggleLinc, TriggerLinc, Smarthome, SmartLabs, and SmarthomeLive are trademarks of SmartLabs, Inc.

                  © Copyright 2005-2010

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