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Help & Info

Need Help or have a question please feel free to call us at (877)-356-2122 or (727)-490-7260 

Support  support@smarthome-products.com

General Questions info@smarthome-products.com

Discussion Forum - Smarthome Products Forum




 
Now In: Customer Service

Product Warranty

SmartHome-Products provides a one-year warranty against manufacturers defects.  Within the first 90 days from your purchase date, Smart Home Products, at its own discretion, will repair or replace any item purchased.  After 90 days, defective equipment will need to be returned to Smart Home Products for repair.  Damage due to customer error may be subject to additional charges.  The customer is responsible for shipping charges to and from the factory.  Please contact us at  877-356-2122 or 727-490-7260 for repair/replacement information.

Delivery Damage

Visible damage to the packaging of an item should be thoroughly inspected before accepting the delivery, and must be noted on freight delivery form.  All accepted boxes should be opened and inspected within 24 hours from receipt of delivery.  Any damage to products must be reported to the freight carrier within 24 hours of delivery.  Items must remain in their original packaging and include all packing material, broken pieces, etc.

 

CUSTOMER SERVICE:  877-356-2122 or 727-490-7260


Corporate Address:    SmartHome-Products Inc.
                                9084 Bryan Dairy Road
                                Largo, FL 33777

Warehouse:               SmartHome-Products Inc.
                                11311 74th Street North
                                Largo, FL 33773